Western Michigan Chapter
Unique Positive Problem-Solving Methods

Wednesday, March 28, 2018
Grand River Hotel
270 Ann St. NW [map]
Grand Rapids, MI 49504

Schedule: 3:45 – 4:00 p.m. – Meet & Greet
4:00 – 5:15 – Meeting
5:15 – 6:00 – Social / Cash Bar / Dinner

Cost: $25.00

Problem solving continues to be a core competency at our shops. Not all problems are the result of process failures or negative events. While the need to solve problems involving failures of deliverables to customers are crucial, Miles Free of the Precision Machined Products Association will present several new approaches to problem solving that are positive in focus and will help you accentuate your organization’s strengths.

This will be a fast-paced visual problem-solving session that will be as unique as any that you have encountered! Powerhouse Brainstorming, Mind-mapping, 11 Word Problem statements and A-3 Reports are the tools that Miles will review in this highly interactive session. Miles will explain how to use these tools and attendees will work as a group on some examples. Attendees will leave this session able to use these new tools and help your organization get traction on the problems that you face.

About the Speaker:
Miles is the Director of Industry and Research & Technology for PMPA. He has presented many ‘problem solving’ sessions at both the local and national level. He has worked as a Senior Plant Metallurgist, Quality Manager and Plant Manager in the steel industry and has been the point person for solving difficult to identify issues in many shops and plants.