“With aerospace function and safety criticality, we absolutely need to know the status and location of every piece that could be considered a part. We have definitely upped our performance in the accuracy, flow and knowledge of status of “what’s in the bin.””-Tammy Wilson. Permac Industries recently announced that they were just awarded their AS9100 certification, on their first try. AS9100 Certification is required by many OEM’s in the Aerospace industry.
I asked a group of employees at Permac what were the unexpected challenges and what made their efforts work.
If you are a manager, you might want to jot a few of these down. Challenges
Weren’t able to foresee many of the additional requirements.
Weren’t able to understand the impact of some of these requirements on our processes;
Weren’t really expecting additional paperwork- Our previous experience with Quality System implementations were that they helped us lean out our paperwork;
Really had to embrace the Authority of piece count and build processes based on count.
Enablers of Success
We really did have the right people in place;
Those people had both the responsibility and authority to make the system and process improvements demanded by the AS9100 standard;
They had management support when the changes were difficult to implement
They felt that management was confident in their ability to make the changes.
Members of the team told me that
Having strong existing systems made their job easier- they didn’t have to reinvent anything.
They did need to tighten up procedures;
They did need to add some additional procedures;
They have focused more on supplier and production control
Congratulations to the team at Permac for getting this done right first time.
Do you have a success story to share?
Manufacturing Institute and National Association of Manufacturers (NAM) announced May 9th their partnership called Get Skills to Work to encourage transitioning military personnel and recent veterans to look at careers in manufacturing.
Recent veterans have a demonstrated ability to work in teams and perform under pressure.
They understand that showing up on time is important.
They have experience acquiring data and acting on it.
They have demonstrated their ability to follow directions, respond appropriately to challenges, and work well with others.
In many cases, their lives and the lives of their comrades depended on it.
I can’t think of someone more qualified to make a human safety critical component for your car’s anti-lock braking system or for the airbag system or …
If you are interested in learning more about how to tap this valuable resource of human talent for your shop, check the link here
My contributions were recognized, valued, celebrated. So that’s what its like to be part of a team…
Our fivesome finished 6 under par.
With me on it! Yes it was a scramble. Yes I was charitably given a 40 handicap. Uhh-huh, I’m the guy in the pink shirt.
My fellow golfers were better at driving. Chipping. Putting. Drinking. Especially drinking! But that’s okay. We used a couple of my drives.
My goal from the back tees, was to put the ball in the air farther than the front tees. I often succeeded. And a couple of times, I really succeeded. Those shots were celebrated. I no longer felt like I wasn’t contributing. And we used one or two of them.
My goal, on the chip shots, was to follow through, and keep my head down. A couple times it worked. We actually used some of my chips. I felt like I was part of the team.
On putts, I was usually the first or second guy to putt. Why not use my putt as “sacrifice” to the G-d of the Lay of the Green? That allowed the better players to calibrate their putts. (Kind of like we do at PMPA for our member shops- always looking ahead to help you determine what lies ahead). Even the worst putter in the group (me?) had an important job to do. We finished 6 under par. If I hadn’t been there, maybe they would have done better. Maybe not. But I will tell you, the guys in my fivesome made my day, and reinforced for all of us the lessons of what is important when you are on a team.
It’s important to contribute.
It’s important to recognize everyone’s contributions.
It’s important that everyone knows that their contributions are valued.
I’m not a golfer. But at Vanamatic’s 2009 Hacker’s Open, I was a member of a team.
It felt great. Thanks Chip Strawbridge, Mike Mishler, Aaron Pollock, and Scott Wiltsie.